Local Language Customer Support
Everything can change in 12 hours. In today’s “always on” culture the time gap between Asia and the West is a major hurdle to closing deals. Asynchronous communication like email and “voicemail tag” is no way to win business, and inherent challenges posed by language barriers just add to the significant challenge of offering great customer experiences. GlobalReach solves this by giving you access to high-quality, local customer service, marketing, and sales professionals in Japan, Korea, Taiwan, and Singapore.
Our staff will identify leads and potential sponsors for your exhibitor sales teams and present you with the details you need to close the sale. To make contracting easier for our customers, our team can also process orders for you in the local currency (Japanese Yen, South Korean Won, New Taiwan Dollar). Additionally, GlobalReach’s highly-skilled professionals can act as front-line registration sales and exhibitor support representatives for your conference. Last year, GlobalReach independently registered over 650 attendees for events and exhibitions around the globe, worth over $1.2 million to our customers.